ChickenWired Terms and Conditions

Our terms and conditions do not affect your statutory rights in anyway. Orders are accepted with the rights of the consumer to cancel within 7 working days following receipt of the goods. This must be in writing to:

Customer Services
Chickenwired
19 Percival Street
Peterborough
PE3 6AT

ChickenWired ensure that all products supplied are ex factory and in the condition presented by the manufacturer for resale.

The term condition applies to new items in original packaging, presentation and finish.

It is the responsibility of the purchaser to establish to their own satisfaction the choice of T-shirt or print to be purchased and once ordered and shipped exchanges can only be made subject to a restocking charge which will include any additional postage and packaging cost incurred.

ChickenWired reserves the right to decline any order without providing an explanation.

Making a purchase
All products can be purchased either via our secure on line shop using credit / debit card payment facility.
Or
By phone or fax with payment by cheque or postal order.
No goods will be shipped until payment has been received in full.
Back orders will be charged but will be credited immediately upon request.

Commissions
All commissions are priced on an individual basis. Payment once price agreed will be 50% on agreement, 50% on completion. Delivery costs will be the responsibility of the customer.

Shipping
Providing the T-shirt or print ordered is in stock despatch will be within three working days from receipt of order.
Despatch will be via a carrier of our choice unless specific written instructions are received and any additional charges for non standard despatch have been agreed prior to shipment.
Shipping costs for all UK Address (except Highlands and Islands for which additional costs will apply) is included in the purchase price.

Shipping costs for all non UK address and UK postal codes

IV, HS, KA27-28, KW, PA20-49, PA60-78, PH17-26, PH30-44, PH49-50, ZE, NI, I OF MAN , BT, IM & TR21-25

will be £10.00 for T-shirt, £10.00 print.

Where incorrect or damaged goods in transit are deemed to be our responsibility, return by prior arrangement should be made by the customer within 7 days of receipt. Incurred postage will be refunded if requested.
Goods not signed for, goods left at premises by request or instruction which is lost or stolen or damaged is the responsibility of the customer.

Returns
Goods being returned for credit or replacement should only be despatched by prior arrangement.
ChickenWired accepts no responsibility for any goods lost or damaged in transit and we would strongly advise that insurance cover is taken to protect goods in transit.
ChickenWired reserves the right to charge a 10% handling charge on all returned goods to cover administration costs.

Privacy Policy
ChickenWired fully respects the privacy of its customers and does not pass on any personal details to third parties .We do retain details for our own internal use but only with customers permission .Any concerns regarding this subject should be notified to our customer services department.

Contacting Us
We place the highest importance in meeting the expectations of our customers and to this end we are always available to discuss any enquiries, concerns etc. We can be contacted via em@il - info@chickenwired.com or phone 01733 553663/ 07718 521 595. If we are unable to reply immediately you are requested to leave a message and we will respond as soon as we can.

Pricing Policy
All prices are in £ sterling and priced to include standard postage and packaging for UK shipment with the exception of certain postal codes.
Prices are subject to change due to taxation or supplier price changes .In the event of a price rise occurring between ordering and despatch we will contact you to check that you still wish to continue at the revised price .If a price is reduced you will be charged the lower price. E & OE

 
     
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